Auditorium/Venue maintenance
Sections

A section is an area in your auditorium which you wish to define by name, for example, Right stalls, Left stalls, Circle etc. It is set up completely separately from any pricing considerations. Any section can have its own unique pricing assigned to it.

The Section Name is what will appear when ticket prices are listed online, alongside the base price, so when entering a name for the section, you should make sure the name you choose is clear to your customers.

NOTE: You must set up a Section for General Admission events and then set both the capacity of this section (as explained in this section) and assign the pricing to the section via the pricing map in Event Maintenance, otherwise the number of seats available for sale will show as zero.

If however you are using a Venue map for reserved seating events, this should have your sections already defined if you have requested the map to be divided into specific sections. Your online customers will then (optionally) be able to firstly select the section they require and then specific seats within that section.

Do NOT add Sections to a Venue Map that has already been created for you unless you are fully aware how these sections will be displayed for online customers. If Sections are added as in this section, they will not appear as distinct named regions on your Venue map but simply as small rectangular boxes at the left of your Venue map. The Sections feature is principally used for General Admission events were no venue map is being used or in specific instances where it is desired to permanently add extra General Admission seating. Please be aware that once extra Sections have been created on a Venue Map, they cannot be deleted. 

From the main menu bar, select Maintenance > Auditorium/Venue maintenance and click on the Sections tab.

To set up a new Section, firstly click on the New button.



In the Section name field, type in the name of your new Section.

In the Max section capacity field, enter the maximum seat capacity of this section,

This sets the max seats than the system will allow to be sold in any section.  It does not necessarily mean the total seats that may be available in your venue. For example your venue may actually have 500 seats total, but whatever reason you only wish to sell tickets for 200 of these available seats.  In this case you would enter 200 in the Max section capacity field

NOTE: Entering the Max section capacity only applies if you are setting up your venue to sell general admission tickets, since if you have are using a predefined Venue map, the number of seats available for sale will already be defined

Click on the Save/New button if you wish to set up additional sections or the Save button tab if this is the only section you will be entering in this session.

Click on the Accept button.