Event Maintenance
Main

From the main menu bar, select Maintenance > Events

Click on the New button

Check the General admission box if you are selling only general admission tickets to this event.
Leave the box unchecked if you are selling reserved seating.             

Check the Season ticket event box if your event will be included in any season/series you will later set up in Maintenance > Season Tickets > Season Ticket Maintenance

From the Tax Class drop down box, select a Tax rate that will be included in the price of any tickets sold.

If you are Superuser, you can check the box to indicate a Closed event.
           
From the drop-down list in the Program box, select a program.

If you wish to include this event in a series of events for a subscription series or season package, enter a group name in the Season group name box to define your series/season group name which will include all the events in your season.  You will set up the specific season/subscription packages later in Maintenance > Season Tickets > Season Ticket Maintenance

If required, select a Status from the drop-down list in the Status box.

To create a new status, click on the button at the right of the box. A new window will appear called Event Status maintenance

Click on the New button and type in the name of your new status

Click in the light globe icon at the right of the Color field and select a color from the color chart.
The color you choose will be used to highlight the event with its changed status in various parts of the program such as Search, Event maintenance etc.

Click on the OK button.

Click the Save/New button if you wish to enter additional Status or the Save button if this is the only Status you will be entering

Click on the Accept button

From the Pricing map drop down box, select the pricing map you wish to apply to this event. If you need to create a new Pricing Map, click on the button at the right of the box. The Pricing Map Maintenance window will appear where you can set up new Price categories and select the regions on your seating map where these are to apply.

From the Pricing drop down box, select the pricing you wish to apply to this event. If you need to create any new Pricing for this event, click on the button at the right of the box. The Pricing Maintenance window will appear where you can set up a new Pricing Name and Prices as explained previously.

Check the Event with date box if the tickets you will be selling are to show a specific time and date (and not like an exhibition or trade show for example where patrons can attend over a number of days).

NOTE: If you uncheck the Event with date box, you MUST also select “Exhibition” from the Status drop down list, otherwise your event will not be displayed in the Search window when selling tickets.
Events where no date or time is specified are always sold via Ticket transactions > Quick Transactions for Exhibitions.
Also be aware that tickets for Events without a date or time cannot currently be sold online.

Select the date of your event from the drop down calendar in the Date box, using the right and left arrows to select the required month. Click on the date to select.

Select the time of your event from the Hour field either by inserting the actual hours and minutes or highlighting any of the numbers displayed using the up and down arrows.

The Rain Date check box is used to set an alternative date for the event in the case of rain.

Check the box under Settlement if you wish to set a date by which your resellers must either return tickets allocated to them or else the tickets will be recorded as a sale to them. From the drop down calendar, select your nominated settlement date and time.

In the Owner drop down box, select an owner to be associated with this event (if required)

In the Season drop down box select the season that applies to this event

NOTE: The Season here refers to the seasons you set up under Maintenance > Seasons and means the overall time period within which you wish to categorize a number of events, such as calendar year, or Spring season etc. It does not mean the seasons/series subscriptions which you may wish to set up under Maintenance > Season Tickets > Season Ticket Maintenance

In the Serial number field, enter a serial number (optionally).

When all required information in the Event Maintenance window had been entered, both the Save button and the Save/New button will be fully visible. If these buttons are not fully visible, this means that some data still needs to be entered. If so, make sure in particular you have selected the printers and ticket formats in the Formats tab.