Season Ticket Transactions
Sales

Selling season tickets.

From the main menu bar, select Season ticket Transactions > Sales

Select the Season from the drop down box.
 
Select the Customer from the drop down box.
If the customer is not listed, click on the button with the red arrow at the right of the drop down box to go to Maintenance > Customers page where you can enter details of the new customer.

Select the Season ticket in the Select Window.

The Quick search button helps you to find the season ticket in the Select window.

Enter the name of the season subscription in the dialogue box which pops up after clicking on this button. To remove the Quick search dialogue box, hit Esc on your keyboard.

Click on the Best seat button OR click on the Sell button to select the seat(s) from the seating chart.

Click on the OK button when you have selected the seats
The season ticket(s) will be added to the Cart.

To view the tickets that are part of the season subscription, select the season ticket in the
Upper window, then click on the Tickets button
             
To remove a season ticket from the list, select the item then hit the Cancel button. To delete every item from the list, click on the Cancel all button.

If you wish to apply discounts or fees to the season ticket(s), click on the Modify button.

In the Modify section, you can also allow the customer to make a down payment on a season ticket:

To accept a down payment, first check the Installment checkbox.
Enter the amount in the Down payment field. (The amount must be at least 20% of the price of the season ticket that is selected in the Cart.)

Check the All seasonticket checkbox if you want the down payment amount to relate to every season ticket in the Cart.

If you want the down payment amount to relate to only one specific season ticket, select the season ticket in the Cart before opening the Modify Window then leave the All seasonticket checkbox unchecked.

The Deadline field shows the final payment deadline, which can be set in Auditorium/Venue Maintenance or Season ticket maintenance page but cannot be modified in this window.

Click on the Save button.

Select the Payment method from the drop down box.

NOTE: If selecting Credit card as the Payment method, make sure you have selected the customer's name from the drop down list first (or entered details for new customer) BEFORE selecting the Payment method, since then when you select Credit card payment you will see that the customer's name and address details have been automatically filled in the appropriate fields.

You can use a Coupon to pay for the card(s) if you wish. Click on the Pay by coupon button, then select the Coupon type, (new Coupon types can be registered under Maintenance > Coupon types) and enter the amount.

You can add a transaction charge by selecting the required fee from the Transaction fee drop down list.

If you don’t want to print the season ticket(s) at the time of the sale, check the Will Call Print checkbox.

If you wish to record how the customer heard of the event, select the source from the Info. source drop down box. If you do not see the appropriate selection, click on the button with the red arrow at the right of the drop down box to go to Maintenance > Info Source to set up a new Info source.

Ticket Printing
There are three options for printing season tickets so it’s important to understand how these options are set up.
a. In Maintenance > Season Tickets > Season ticket maintenance, check the Print tickets box if you want to print individual tickets for each seat and for each event
b. In Maintenance > Season Tickets > Season ticket maintenance, uncheck the Print tickets box if you want to print individual tickets for each seat but each ticket is valid for the group of events in the subscription series as listed on the single ticket.
c. In Season ticket transactions > Sell season ticket, check the Print single group ticket checkbox if you wish to print a single sheet ticket which list all the events, dates and time and seating information (see example below).

The check box matrix to achieve the required ticket printing is shown below:

Print tickets	Print single group ticket	Action
		Prints individual tickets for each seat and for each event
		Prints individual tickets for each seat but each ticket is valid for the group of events in the subscription series as listed on the single ticket
		Prints a single sheet ticket which list all the events, dates and time and seating information
		No tickets will be printed of any type

 
To print a receipt together with the season tickets, check the Payment confirmation checkbox.
              
To print an address label with the customer's details together with the season tickets, check the Print Label checkbox. (The layout of the label can be edited under Maintenance > Ticket and  Report formats > Label formats)
 
Click on the Print button.