Why Venues Choose HandyTix Ticket Sales Software

Take a look at just some of the features that come standard with HandyTix. Then use our handy Feature Comparison Chart to check what HandyTix ticket sales software offers vs. other ticketing systems.

General features

Unlimited numbers of venues, seating configurations/zones, events, seats per event, performance dates/times
Reserved seat or general admission or both at same venue
Box office, phone or mail orders, network sales and online sales
Unlimited types of season packages /subscription tickets
Fully hosted or in house hosting configurations - easy switching from one to the other
Multiple users, box offices or resellers, in any number of locations... anywhere in the world
No set up fees, software charges or monthly fees – just a low per ticket usage charge
No long term contracts or customer support charges

Administrators and users

Allows multiple users and top level administrator(s)
Windows style menus give quick and logical access to functions
Secure logon on with user name and password
Grant specific user permissions to limit access to certain functions
Supports multiple languages both on admin. and web side

Ticket sales – by own sellers

Graphical interactive seating charts allow quick seat selection
Optional “Best available” seat selection can be customized by user defined ranking
Set date /time that admission to an event can commence
Sell extra tickets to reserved events such as standing room, added seats etc.
View status on all seats – available, sold, reserved, resellers, vouchers, installments etc.
Click on any seat to display customer, date purchased, ticket seller, price, bar code number
Collect information on how customers heard of an event
View seats allocated to any of your ticket resellers for each event
Accept reservations and auto release if not paid for by a specified date/time
Extend or shorten reservation release dates on individual seat basis
Sell to customers pre-existing in database or “anonymous” customers
Process refunds, exchanges, season ticket renewals etc.

Online ticket sales – customer interface

Tightly integrates with your existing web site – match colors, fonts and layout
Interactive seating charts allow patrons to "click and select" specific seats
Zoom and scroll functions allows patrons to zoom in on specific seats
Hover over any seat to display seat and row number and base price of ticket
Hyperlinks to full details of any event - synopsis, special info., parking, directions etc.
Auditoriums/venues can be displayed in full or section by section
Countdown timer releases seat if transaction not completed in a specified time
Set time scheduled events are visible on the network and separately available for purchase
Specify prices you want to be displayed online
Block out seats available for online sale on an event by event basis
Accept payments by credit card and/or PayPal
Add transaction fees or per ticket charges if required
Offer PDF print-at-home tickets, emailed exchange vouchers or mail out options

Ticket sales – by resellers

Supports unlimited numbers of ticket resellers - own, ticket office or 3rd party resellers
Set and record discounts offered to resellers
Set different discount/commission rates for both standard ticket sales or season ticket sales
Batch print tickets allocated to resellers for their resale
Automatically register tickets consigned to resellers as sold and charge to the reseller's account after a specified date unless unsold tickets are returned beforehand

Season packages /Subscription tickets

Create unlimited types of season packages /subscriptions
Assign separate pricing schedules for any number of series/subscriptions
Automatically assign same seat numbers to all performances/events in series by assigning “master” seat status to just one event
Allow reservations to be made to “block out” sales to other customers until a specified date
At end of season, automatically “roll over” patron’s subscriptions to next season, retaining existing seat preference/allocations – assigning the seat status as "hold" until a specific date when patrons must pay to retain the reservation

Flex Passes/ Gift Vouchers

Sell Gift vouchers and FlexPasses with stored value - exchange for tickets to set events
Limit redeeming of Gift cards /Flex Passes to specific events, groups of performances or number of times used for same event
Create unlimited types of Cards/Flex Passes set to a specific stored value
Set validity date of cards and Flex Passes (start and end)
Allow customer to add extra funds to a card at time of purchase or any time after purchase
Fully customizable card format allows you to add text and graphics of your choice
Cards printed with bar codes for security and fraud protection
Cards can be customized/personalized cards with customer’s requested text (e.g. Happy birthday, Jane) added at time of purchase

Discount cards

Sell discount cards which allow patrons e.g. concession card holders to purchase cards of specified value for exchange with tickets to specified events
Set validity of cards based on specific seasons and/or dates
Apply to all programs or specific groups of programs or events
Set to use either once per program or allow repeat use for same program
Set for single use or set maximum number of events cards can be used for
Allow additional predefined discounts to be added to cards

Ticket sales /fulfillment options

Online sales offer option of print at home e-tickets, tickets mailed to patron or voucher exchange with tickets at box office
Tickets for box office sales tickets can be printed and issued immediately on site
Print tickets on any Windows supported printer or specialist ticket printer
Reseller (own or third party resellers) can sell tickets via online network access from anywhere in the world
Mobile phone ticketing options see more....

Payment methods, discounts and charges

Accept payments by cash, transfer, credit card, voucher, cheque, COD
Accept credit card payment via most major payment gateways including PayPal
Define unlimited payment adjustments//transaction fees - c.card, postage etc.
Apply surcharges/transaction fees to each ticket or to the total transaction
Set surcharges/transaction fees as a % of ticket price/transaction or flat fee
Allow cumulative discount/charges
Accept deposits as part payment to secure reservations for season/subscription tickets
Set payment deadline for reserved tickets or tickets automatically returned to system
Set multiple tax rates applying to tickets

Ticket customization & printing

Fully customizable tickets - add extra text, logos & graphics anywhere on ticket
Choose from over 140 different data strings
Create multiple ticket templates and assign to specific performances or events
All tickets printed with bar codes (11 bar code types supported) for added security
Print tickets with any Windows supported printer – no need for expensive specialist printers
Print tickets with Door/Gate number defined by each section in venue
Batch print tickets for specified sections of seating chart
Print tickets at time of booking or optionally at a later time
Reprint tickets on demand (and record reason for reprint)
Print address labels with customizable layout
Automatically halt sales of mail out tickets 7 days before event date
Print receipt/payment confirmation (optionally) at time ticket are printed
Optionally print single group tickets to general admission events instead of single tickets
Optionally print single tickets to season ticket events instead of multiple single tickets

Customer Database

Customer database record includes title, first name, last name, billing address, postcode/zip code, primary phone number, 2nd mobile/cell phone number, fax number, email address, company name, Tax/ABN
"Free form" remarks field allows specific notes to be entered about a customer
Auto-capitalization of first name, surname and address for quicker data entry
Set the order in which names are displayed e.g. “Fred Jones”, “Jones, Fred”
Enter concession or discount card numbers associated with specific customer
Set options for maintaining contact with customers (patron, email list, mailing list)
Locate patrons quickly and accurately by searching on specific customer fields
Eliminate / combine duplicate entries into a single entry
Export customer purchase information to .csv file
Print envelopes with customer names and addresses based on specific selection criteria
Access full customer transaction history
Promote upcoming events by bulk emailing direct from the database

Search & Find Capabilities

Display seats allocated to resellers for individual events
Display full list of all customers who have bought tickets to individual events
Click to display seats purchased by a specific customer to individual events
Search for events by auditoriums/venues, programs, events or dates
Search on customer database for specific customers by any field
View full history of any transaction - by user, transaction type, transaction date, customer, payment method or event

Report design and generation

Run and access real time reports on the Internet anywhere - anytime
Optional on-screen or printed reports
Print lists of all reserved tickets sold for any particular performance
Instantly display what's sold or unsold
View and print complete customer transaction history

Click here for our Feature Comparison Chart