Gift & Discount Card Transactions - Void
Void a previously issued card.
From the main menu bar, select
Click on the Void button.
Enter the barcode of the card in the Barcode field, then hit the Find button.
If the customer has not given you the relevant barcode, go to Maintenance > Discount & Gift Card > Cards Issued and locate the customer name and corresponding card.
Right click on the card name to copy the barcode to the clipboard. Then paste the barcode into the Barcode box in Ticket using Ctrl+V.
The card details will appear in the window on the right. Click on the Save button.
To Void additional cards, click on the Void button again and follow the steps above.
To remove a card from the list, click on the Delete from Basket button.
Click on the Accept button and a pop-up message will appear saying “ x Cards(s) voided successfully”.